Trailborn Grand Canyon FAQs

About Trailborn Grand Canyon

What is Trailborn Grand Canyon?

We’re a redesigned and renovated 96-room American-West-inspired hotel located on Route 66 in Williams, AZ. Our hotel is located just over 50 minutes from the Grand Canyon National Park, one of the seven wonders of the world.

Do you have a restaurant on property?

Yes! Miss Kitty’s, our full-service Southwestern restaurant, bar, and steakhouse, offers a robust menu of cocktails, reimagined Western staples, and of course, plenty of steak and sides. Plus Camp Hall, which offers a casual family-friendly environment, games like bingo and darts, and light fare.

Are you within walking distance to shops and restaurants?

Our hotel is located in downtown Williams, Arizona, which is organized around Historic Route 66, and runs through it roughly east-west, parallel to the train tracks, and is lined with shops and restaurants. Visit our “In the Area” page on our Field Guide to see our recommendations around town.

Do you have a pool or hot tub?

Yes! We have a seasonal outdoor pool and hot tub.

What is the Market?

The Market is our on-site grab-and-go store, with a variety of snacks and beverages and Trailborn branded merchandise. It’s located in Camp Hall in Trailborn Grand Canyon and is open 24/7!

How close are you to the Grand Canyon?

Located in the heart of the gateway town to the Grand Canyon, this newly renovated (and pet-friendly) hotel is just over 50 minutes from Grand Canyon National Park. Please see our “Park Tips” in our Field Guide on the website for additional information and need-to-know details.

Do you have laundry or laundry services on site?

While we do not have washers or dryers for use at Trailborn Grand Canyon, there is a laundromat less than a five-minute walk away.

Hotel Policies

What is your destination fee and what does it cover?

Our Destination Amenity Fee (listed as DAF on your folio) is $8.99 per day and includes daily parking. Please call or visit our Front Desk for more information.

What’s your cancellation policy?

If cancelling within 48 hours of the stated check-in time (4 pm) on the day of arrival, your one-night deposit will be forfeited. When booking advance purchases or e-special rates, a full deposit would be forfeited if the reservation is cancelled. Cancellation policies are subject to change depending on the specific rate or package booked.

Is your hotel pet-friendly?

Yes! At Trailborn Grand Canyon, we love dogs. Pets are permitted in certain guest rooms for a fee. Please be sure to let us know when you make a reservation if you plan on bringing your furry friend by giving us a call or sending us an email at grandcanyon-reservations@trailborn.com.

Is there a cost to bring my pet?

Yes. There is a $65 daily pet fee at Trailborn Grand Canyon. Please be sure to let us know when you make a reservation if you plan on bringing your furry friend by giving us a call or sending us an email at grandcanyon-reservations@trailborn.com.

Are there any pet restrictions?

We do currently have a weight restriction of under 40 lbs per dog. No more than 2 pets are allowed per room.

You are responsible for providing your dog with food, and ensuring that they are walked/exercised. Please remember to clean up after your pups and keep them leashed!

If you have any further questions or concerns, give us a call or send us an email at grandcanyon-reservations@trailborn.com and we will be in touch with you shortly.

Are you kid/family friendly?

Yes! We love kids and families.

Is Trailborn Grand Canyon a Marriott property?

As a Marriott affiliate hotel, we are able to offer guests the ability to earn and redeem Marriot Bonvoy points, along with enjoying qualifying member perks, while still delivering our own unique Trailborn experience.

Can I earn and redeem Marriott Bonvoy points on my status at Trailborn Grand Canyon?

As part of the Marriott Bonvoy program, guests can earn points for eligible stays and redeem them for a visit to Trailborn Grand Canyon. Members can also take advantage of benefits that come along with their Bonvoy status tier during their time with us.

Does Trailborn Grand Canyon have EV charging?

Yes. Trailborn Grand Canyon offers four on-site EV charging ports in Williams, AZ, just a short drive from Grand Canyon National Park. All four ports are available to overnight hotel guests.

What plug types are available?

Each port is equipped Level 2 ports, each equipped with both NACS and J1772 connectors, so most modern EVs can plug in without any extra hassle.

Is EV charging free for hotel guests?

No. EV charging at Trailborn Grand Canyon requires a fee from Tesla. Chargers are available on a first-come, first-served basis.

Rooms

What's the difference between room types?

Base amenities, such as in-room Huck coffee, Grown Alchemist bath products, and lightweight Trailborn cooler bags are present in every room. The rooms differ in bed type, number of beds, and overall size.

How many people can you fit in a room?

Rooms with standard king beds can accommodate up to two guests, Rooms with two queen beds can accommodate up to four guests. Please contact us with any further questions.

Do you have rollaway beds or cribs?

No, we do not have rollaway beds. We have a limited number of Pack n Plays available on request. If you know that you need one, please let us know prior to your arrival so we can set them up in your room. Please note that due to the limited availability, only one can be provided per room, and we cannot guarantee availability if they are not requested in advance.

What is included in each room?

You will receive a Guide to Your Stay during check-in, which will inform your stay at the property. It includes everything from a property map, how to access WiFi, how to use the in-room amenities, restaurant hours, where to book experiences and much more.

In all of our guest rooms, you will find:

  • A lightweight Trailborn cooler for you to take on your adventures while you stay with us
  • Climate Control (A/C and Heat)
  • Grown Alchemist Bath Amenities
  • Fellow Tea Kettle
  • Complimentary Huck Coffee
  • Complimentary Flowerhead Tea
  • Tivoli Bluetooth Audio Speaker
  • 55” 4K Smart TV with screencasting
  • Complimentary WiFi
  • Shower
  • Minifridge
  • Blackout window shades
Do you have adjoining rooms?

Several of our King Rooms adjoin to a Queen Room. Give us a call to check adjoining room availability as it may not be available for your desired dates.

Do you offer streaming services?

All of our rooms are equipped with STAYCAST by SONIFI Solutions, which allows you to cast content directly from your personal device to the in-room TV. With access to over 2,000 apps—including Netflix, Disney+, Hulu, and more—you can stream your favorite shows and movies just like you do at home.

Food & Drinks

Does Trailborn Grand Canyon have a restaurant and a bar?

Yes! Miss Kitty’s, our full-service Southwestern steakhouse, restaurant, and bar, offers a robust menu of cocktails, reimagined Western staples, and of course, plenty of steak and sides.
Plus Camp Hall offers light bites and drinks throughout the day.

Where is Miss Kitty's located?

Miss Kitty’s is located next to Camp Hall inside of Trailborn Grand Canyon.

What type of food is served at Miss Kitty's?

Miss Kitty’s is a Southwestern restaurant, bar, and steakhouse with a robust menu of cocktails, reimagined western staples, and of course, plenty of steak and sides.

What is Trailborn Après HourTM?

At Trailborn Grand Canyon, we aim to guide your adventure to provide you with the details and information to help create lasting memories of your Williams, AZ stay.
We invite all guests to join the Trailborn Grand Canyon team in Camp Hall every evening from 5–6pm for Trailborn Après Hour™. You’ll enjoy a complimentary cocktail or mocktail plus light refreshments.
Together, we’ll share our experiences and let you know about upcoming events and details to create lasting memories of your Trailborn Grand Canyon stay. Then, join us at Miss Kitty’s to keep the good vibes going.

Experiences

What experiences do you offer during my stay?

We have both on-site experiences at Trailborn Grand Canyon and curated seasonal off-site experiences with local partners. Visit our Experiences page to see what is available.

How do I book experiences?

You can book experiences directly on our website on our Experiences page.

Do I need to book my experiences in advance?

Yes, each of our experiences has different advanced booking rules. If there is an experience you would really like to participate in at the last minute, please speak to our onsite team and they will do their best to arrange.

Are experiences open to non-guests?

At this time experiences are for guests only.

Where do offsite experiences leave from? Is transportation provided?

Most of our offsite guided experiences leave from the Trailborn Grand Canyon lobby unless otherwise noted. All hikes include door-to-door transportation from Trailborn Grand Canyon. If you are participating in specific activities, you need to meet in an alternate off-site location. Please check the Experiences page on the website.

Will there be other guests or are these private experiences?

Our experiences are open to all guests, however, you may book all spots in an experience or be the only group to book an experience.

Weddings & Groups

Do you host weddings on your property?

Yes. We can accommodate you and your loved ones for everything from ceremonies to welcome receptions, and rehearsal dinners to farewell events. Please visit our Weddings Page and fill out the inquiry form. We would be happy to hear about what you have in mind and figure out what we can do.

I'm getting married in the Grand Canyon area, can my guests book at your hotel?

Definitely. Please fill out our inquiry form and we can help get your group set-up.

Do you have any group rates?

Yes! Contact us by filling out our inquiry form and we will work something out.

Do you have meeting space?

Yes. Contact us by filling out our inquiry form and we will work something out.

My company wants to do a retreat in Williams, can we book your hotel?

1000% Yes! We would love for you to stay with us. Give us a shout by filling out our inquiry form on our Meetings & Events Page and we can work out the details.

Can we rent out Miss Kitty's for a private event?

We would love the opportunity to host your event! Contact us by filling out our inquiry form and we will work something out.

Do you host tours and/or tour groups?

Tours and tour groups are great. If you operate or are organizing a tour, please reach out to us at grandcanyon-gatherings@trailborn.com for more information.

Location

How close are you to the Grand Canyon?

Located in the heart of the gateway town to the Grand Canyon, this newly renovated (and pet-friendly) hotel is just over 50 minutes to Grand Canyon National Park. Please see our “Park Tips” in our Field Guide on the website for additional information and need-to-know details.

How far are you from Phoenix International Airport?

We are located just over 2.5 hours from Phoenix International Airport.

How far are you from Phoenix, Flagstaff, Sedona or Las Vegas?

We’re close!
Flagstaff: 45 minutes
Sedona: 75 minutes
Phoenix: 2.5 hours
Las Vegas: 3.5 hours

Do you have any recommendations for activities or restaurants in Williams?

There are great eateries in both Grand Canyon Village and the town of Williams, and many activities beyond ogling the canyon itself. In addition to our on-site full-service restaurant, Miss Kitty’s, there are many eateries in the town of Williams. You can find our recommendations on our website in our Field Guide.

Other

Where else can I find Trailborn Hotels & Resorts?

We have locations in Highlands, NC, Wrightsville Beach, NC, Jackson Hole, WY and Mendocino, CA. Stay connected through Instagram, Facebook, LinkedIn, or our website for more updates.

Does Trailborn Hotels & Resorts have Gift Cards?

Yes! You can share the Trailborn experience with your loved ones. Our gift cards are redeemable for hotel stays and dining at our restaurants–perfect for every traveler and tastemaker on your list.

You can purchase gift cards by clicking here!

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